WEBSITE AND SOCIAL MEDIA POLICY

Jennie Stuart Health is committed to helping our customers retain their privacy when utilizing our website.

HOW JENNIE STUART HEALTH USES INFORMATION PROVIDED BY YOU ON THIS SITE

www.jenniestuarthealth.org does not collect personally identifiable information about individuals except when specifically and knowingly provided by such individuals. If you choose to register for events or seminars on our site we will not store your personal information for future use by us or anyone else. Except for purposes outlined above, Jennie Stuart Health does not provide, sell or lease your personally identifiable information to any parties, unless otherwise stated at the time of collection. If you have any questions or concerns regarding what Jennie Stuart Health does with your information on any part of the Jennie Stuart Health website, please call our marketing department for information at (270) 887-0217, and wait for our response before you decide whether to submit any information. Jennie Stuart Health collects anonymous, aggregated data for internal market research and statistical purposes.

ACCEPTANCE OF TERMS

It is important to us to protect our patients’ privacy. When utilizing and accessing our website and services, it is understood that you accept the terms of usage or you should cease using the website. If you have any questions regarding our policy, you can contact our privacy officer at 270-887-0236. Jennie Stuart Health may utilize a third party to gather information for advertising purposes when you access any of our services, website, or social media. This vendor or third party company may use non-identifiable information to present advertisements that you may be interested in. Our marketing department may use your information to send target advertising or messaging. The marketing department is required to protect confidentiality of patient information according to HIPAA guidelines unless you have provided prior authorization to share information.

We reserve the right to engage third party advertising to assist us with data regarding when you use our site and may include items such as when you visited the site, the pages you viewed, the duration you were on the site, and your IP address. We may also use this information to send you ads and information about our services.

In regards to email communications, do not assume sending/receiving email communications is secure or private messaging. When utilizing the internet for communication purposes, note it may be possible for others to view or access. Do not use this site for email if you prefer the information remain private.

Our content and services are protected by copyright and trademark laws. This includes any services that fall under the Jennie Stuart Health umbrella, d/b/a entities, medical groups, ancillary, and hospital service lines.

CHILDREN

The parts of this website that permit information about a person (name, address, email address, etc.) to be sent to us are NOT INTENDED for use by children under the age of 13. If you are under the age of 13, please ask your parents to help you in using those parts of this website, and ask your parents for permission before you send any information about yourself (your name, address, email address, etc.) to Jennie Stuart Health or anyone else over the Internet, and before making any online purchases.

PARENTS

Jennie Stuart Health encourages you to get involved with your children's online usage and to be aware of the activities in which they are participating. Any personally identifiable information collected by Jennie Stuart Health from children under 13 years of age (that we are aware are children under 13 years of age) will be used only for Jennie Stuart Health internal purposes such as market research, fulfilling one‐time requests for information or materials, and may sometimes be included in our database. However, such information will not be posted or published by Jennie Stuart Health without your prior consent.

When you follow a link from Jennie Stuart Health's Internet site to any third‐party site, you are no longer protected by Jennie Stuart Health's Privacy Policy. Please note that Jennie Stuart Health may make changes to this Privacy Policy. Changes will be posted on this site.

NONDISCRIMINATION NOTICE AND AVAILABILITY OF LANGUAGE ASSISTANCE SERVICES

Jennie Stuart Health (Jennie Stuart Medical Center (JSMC), and Jennie Stuart Medical Group) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Jennie Stuart Health does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Jennie Stuart Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters.
    • Written information in other formats (large print, audio, accessible electronic formats or other formats).
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters.
    • Information written in other languages.

If you need these services, contact a Patient Access Representative at 270-887-0101.

If you believe that Jennie Stuart Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with our Patient Advocate at 270-887-6849, 320 West 18th Street, PO Box 2400, Hopkinsville, KY 42241. You can file a grievance in person, by phone, or by mail. If you need help filing a grievance, our Patient Advocate is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U. S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

English: ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 270- 887-0101.

Español (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 270-887- 0101.

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

Tagalog (Tagalog - Filipino): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 270-887- 0101.

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

Arabic: م لحوظة : إذا ك نت ت تحدث اذك ر ال ل غة، ف إن خدمات ال م ساعدة ال ل غوی ة ت تواف ر ل ك ب ال مجان .ات ص ل ب رق م

Francais (French): ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Applelex le 270-887-0101.

Duetsch (German): ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 270-887-0101.

Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。

Oroomiffa (Oromo): XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilla 270-887-0101.

Srpsko-hrvatski (Serbo-Croation): OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 270-887-0101.

Nepali: ध्यान: दनु होस:् तपाइ ले नेपाल बोल्नहन्छ भन तपाइ को ननम्त भाषा सहायता सवाहरू नःशल्क रूपमा उपलब्ध छ । फोन गनु होस

Ikirundi (Bantu-Kirundi): ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu.Woterefona 270-887-0101.

Deitsch (Pennsylvanian Dutch): Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 270-887-0101.

GUEST USAGE OF HOSPITAL NETWORK AND WI-FI

Jennie Stuart Health provides a free network/wireless internet services. You are responsible for your actions and personal devices and agree to lawful usage and respect for others. It is your responsibility to ensure your device is free of viruses, intrusions, and/or third parties. We do not guarantee there will be no interruptions of service, and are not responsible for personal or business interruptions, or loss of data. Please note that you are using this service at your own risk and discretion. We have the right to restrict, block and/or filter any information deemed to be in violation of our policies.

SOCIAL MEDIA

Social media platforms are public forums. Care should be used in sharing personal information. For third party sites, their terms of service apply.

Hospital or service line information that is published or accessed through these sites and our social media sites are not intended to serve as medical advice or replace a physician’s consultation. All posts are for informational purposes only. If you post or comment to the social media site, you give Jennie Stuart Health the right to repurpose, publish, modify, and display that information. We also reserve the right to delete comments or communications that are disruptive, offensive, or abusive in any way. We may terminate a user’s access due to violation of terms as we deem necessary and at our discretion. Regardless of any policy violations, Jennie Stuart Health would still reserve the right to use communications or comments at its discretion.

Please note, that although we try to respond to as many inquiries as possible, we do not always have the ability to respond to everyone. This site is not intended for the use of conveying or receiving personal medical advice and is intended for educational and general informational purposes only. Comments, posts, or other material you communicate through this site gives Jennie Stuart Health the irrevocable right to use, publish, redistribute, display, reproduce or modify. Furthermore, by using this site you agree to hold-harmless Jennie Stuart Health for any judgements and/or liabilities (to include legal expenses) that may arise from any material posted and third party claims.

Thank you,

Jennie Stuart Health

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Notice of Privacy Practices

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